Le Quoc Thinh
Food Technologist / R&D / Ops
LOC: Tien Giang, Vietnam
TEL: +84 387876760
EML: thinh@lequocthinh.io.vn
WEB: lequocthinh.io.vn
Execution.Timeline
Son Thinh Phat Co., Ltd
> R&D, QA & Commercial Operations Specialist
JAN 2024 - PRESENT
01. R&D & Product Innovation
- Formulated and tested over 20+ iterations of dehydrated fruit prototypes, adjusting osmotic dehydration parameters and drying temperatures to optimize sensory attributes (taste, texture, color) and extend shelf-life by 15%.
- Executed seamless technology transfer from pilot scale to mass production line, drafting and standardizing comprehensive technical documentation, including Bill of Materials (BOM), manufacturing guidelines (HDSX), and quality testing protocols.
- Researched and evaluated alternative natural ingredients and packaging materials (PKG), achieving a 5% reduction in production costs. Applied AI tools to analyze unstructured consumer feedback and competitor technical data to guide formulation adjustments.
- Coordinated cross-functional alignment across processing, packaging, and QA/QC departments to ensure all R&D projects were executed within strict timelines and budgetary constraints.
02. QA/QC & Regulatory Compliance
- Led internal gap analysis and initiated the transition of factory operations toward HACCP, GMP, and FSSC 22000 compliance, ensuring FMCG product formulas adhere to international food safety regulations.
- Conducted Root Cause Analysis (RCA) and implemented Corrective and Preventive Actions (CAPA) for process deviations, reducing batch non-conformity rates by 12% over a 12-month period.
- Established Critical Control Points (CCPs) on the production floor and conducted routine hygiene, sanitation, and quality inspections for both raw materials and finished goods.
03. Sales Admin & Fulfillment
- Managed end-to-end B2B and B2C order processing workflows, ensuring 100% accuracy in invoice generation, commercial contracts, and customer database updates via MS Excel and internal CRM tools.
- Coordinated directly with 3PL (Third-Party Logistics) partners, freight forwarders, and internal warehouse teams to track shipments, resolve cross-border delivery issues, and maintain a 98% on-time fulfillment rate.
- Handled domestic and international client inquiries, providing technical product specifications (TDS), pricing quotations, and post-sales support to ensure high customer retention.
- Compiled monthly sales reports and utilized DeepSeek / Gemini to process large datasets, automating the analysis of revenue targets, inventory turnover ratios, and market demand fluctuations.
04. Supply Chain & Procurement
- Traveled extensively (allocating 30% of working time) to audit domestic agricultural zones, rigorously evaluating raw jackfruit suppliers against quality baselines and foundational social responsibility standards (SA8000, SMETA).
- Restructured warehouse inventory data management using advanced MS Excel, implementing demand forecasting models that prevented production bottlenecks and minimized raw material spoilage.
- Proposed and implemented immediate technical solutions to resolve material-related inconsistencies encountered during mass production, ensuring continuous operational flow.
05. Int. Business Dev & Brand PR
- Conducted comprehensive market analysis, assessing international industry trends and competitor activities to formulate data-driven market entry strategies for the EU and US regions.
- Identified and cultivated a pipeline of potential B2B international distributors, utilizing ChatGPT Prompt Eng to draft localized English-language product dossiers and facilitate preliminary contract reviews.
- Directed digital marketing initiatives, managing the company's B2B e-commerce presence and social media channels; developed AI-assisted promotional content that increased inbound international inquiries by 25%.
- Acted as the primary liaison for strategic accounts, providing precise technical data, processing B2B/B2C orders, generating invoices, and coordinating with logistics partners to resolve cross-border fulfillment challenges.
Project.Data
Optimization of Osmotic Dehydration Process for Jackfruit
> Capstone Project | Tien Giang Univ & Son Thinh Phat Co.
- Applied statistical methodologies and lab testing to optimize temperature and sugar concentration parameters, directly correlating academic research with the 5% production cost reduction achieved at the manufacturing facility.
- Documented findings in a comprehensive technical dossier formatted to meet FSSC 22000 document control standards.